Refund Policy
At Davidchritopher, we want you to be completely satisfied with your purchase. If, for any reason, you are not happy with your evening dress, we have a simple and transparent refund policy.
1. Refund Conditions
Refund requests must be made within 30 days of receiving your order.
Items must be unworn, unwashed, and in their original packaging with all tags attached.
Accessories or special offers are generally non-refundable unless otherwise stated.
2. Refund Process
Contact our customer service team at support@davidchritopher.shop with your order number and the reason for the return.
We will provide you with instructions for returning the item.
Once the item is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, the refund will be issued to the original payment method within 5 to 10 business days.
3. Exchanges
We do not offer direct exchanges. You can return the item and place a new order for the desired size or style.
4. Defective or Damaged Items
If your item arrives damaged or defective, please contact us immediately with photos. We will replace the item or issue a full refund at no additional cost.
5. Return Shipping Costs
Return shipping costs are the responsibility of the customer, except in the case of a defective item or an error on our part.