FAQs

1. How do I choose the right size?
We offer a detailed size guide on each product page. For a perfect fit, measure your bust, waist, and hips, then compare them to our size chart. If you have any questions, our customer service team is available to help.
2. What materials are used for your evening dresses?
Our dresses are made from high-quality fabrics: satin, chiffon, lace, or premium polyester. Each material is chosen to offer comfort, elegance, and a flawless fit all evening long.
3. How do I care for my dress?
Most of our dresses require hand washing or dry cleaning. Specific instructions can be found on each dress's label. Following these instructions will help preserve the color and shape.
4. What payment methods do you accept?
We accept major credit cards (Visa, Mastercard, American Express). All transactions are encrypted to ensure your security.
5. What are the delivery times?
Orders are typically processed within 1-2 business days. Standard delivery takes 5-7 business days depending on your location. A tracking number will be sent to you as soon as your order is shipped.
6. Can I return or exchange my dress?
Yes, you can return or exchange a dress within 30 days of receipt, provided the dress is in its original, unworn condition. Return shipping fees may apply.
7. What if my dress is damaged or I received the wrong dress?
Contact our customer service team immediately with photos of the product you received. We are committed to resolving the issue quickly by offering an exchange or a refund.
8. Do you offer styling advice or accessories?
Yes! Check out our accessory and shoe suggestions on each product page to complete your look and be perfectly ready for your event.
9. Are your dresses suitable for all occasions?
Our collections include styles suitable for weddings, galas, cocktail parties, formal evenings, and special events. Each dress is designed to offer both elegance and comfort.
10. How do I contact customer service?
You can reach us through our contact form, by email at support@davidchristopher.shop, or via our online chat available on the website. We are committed to responding promptly to all your inquiries.